ADVANCE PAYMENT & ORDER POLICY

At WestStyle, we prioritize great service and have created an upfront advance payment & order policy to assure fairness and cover essential costs.

RETURN ORDERS & FURTURE PURCHASES

  • If a customer’s previous parcel has been returned although he/she confirmed, future orders will require a 10% advance payment.
  • This step is necessary because each return causes shipping and handling losses that we cannot recover.
  • Orders placed without the required advance may, unfortunately, be cancelled automatically.

HIGH VALUE ORDERS (Above Rs. 4,000)

  • For orders with a value greater than Rs. 5,000, a minimum advance of Rs. 1,000 is required at checkout.
  • This advance confirms your commitment and allows us to process your order securely.

NON REFUNDABLE ADVANCE PAYMENTS

  • Please note that advance payments are refunderable if the parcel is returned, refused, or not received. The shipping charges will be deducted and the remaining advance amount will be refunded to bank account.
  • Returned parcels cannot be re dispatched once sent back, due to shipping and handling costs already incurred.

WHY THIS POLICY EXISTS?

Our mission is to treat all patrons with equity. However, recurrent returns and refusals lead to monetary setbacks. This advance payment policy ensures:

  • Genuine orders are prioritized.
  • Shipping and handling costs are partially secured.
  • Customers with a good order history continue enjoying smooth service without any advanced requirements.

NEED HELP?

Feel Free to reach us on WhatsApp at +92 370 7412249 or email us at: support@weststyle.pk