EXCHANGE & RETURN

EXCHANGE & RETURN

At WestStyle.pk, we are committed to delivering high-quality, handcrafted fashion products that meet your expectations. However, if you are not fully satisfied with your purchase, we offer a simple and transparent exchange process to ensure your peace of mind.

Exchange Eligibility

  • Customers can request an exchange within 10 days of receiving their order.

  • Items must be unused, unworn, unwashed, and returned in their original packaging with tags intact.

  • Exchange is applicable only in cases of wrong size, incorrect item delivered, or product defects.

  • We currently do not offer refunds, but you may exchange your item or receive store credit to use on your next purchase.

How to Request an Exchange

To initiate an exchange, please follow these steps:

  1. Email us at weststylequeries@gmail.com within 10 days of receiving your order.

  2. Include your order number, reason for the exchange, and clear photos (if applicable).

  3. Once your request is reviewed and approved, we will share instructions for returning the item.

Return Shipping Address

After your exchange request is approved, you will need to send the item to the following address:

House No. 12, Street No. 65, Aurangabad, Nazimabad No. 3, Karachi
(Please make sure the parcel is securely packed to avoid damage during return shipping.)

Important Notes

  • Customers are responsible for return shipping charges unless the item received was incorrect or defective.

  • We recommend using a trackable courier service for sending return parcels.

  • WestStyle.pk is not responsible for lost or damaged items during return shipping.

Shipping Information

At WestStyle.pk, we ensure fast and secure delivery of all orders across Pakistan.

  • Standard delivery time is 2–5 working days.

  • During high-volume periods like Eid, sales, or other festive seasons, delivery times may vary slightly.

  • We partner with trusted local courier services to ensure timely and safe delivery.

  • Delivery charges (199/-) are calculated at checkout based on your location.

Why Choose WestStyle.pk?

WestStyle.pk is a local Pakistani fashion brand focused on handcrafted quality and affordable prices. All our products are made in Pakistan with premium and imported materials to ensure style, comfort, and durability. Our customer support team is always ready to assist with any queries, exchanges, or updates regarding your order.