FAQs
ORDERS
How can I place an Order?
Select your products from the weststyle.pk website and click Add to Cart Once you have added all your desired items to your Shopping Cart, follow these instructions: Click on the ‘Shopping Bag’ button and proceed to checkout. Select address and click Next Select payment method Proceed to checkout Check your email for a Sales Order Summary
How do I search for an item on the website?
Click on the search icon on the top left of the website. Enter the item code you are looking for and press Enter on your keyboard.
Can I reserve my Order online?
Yes, you can reserve your Order online on our Instagram as @weststyle.pk
Can I modify an Order after placing it?
Our products are manufactured both locally and Unfortunately, it is not possible to make changes to an Order once the Order has been placed. However, if your Order has not been Processed, you can cancel it and place a new Order.. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Where are your products manufactured?
Unfortunately, it is not possible to make changes to an Order once the Order has been placed. However, if your Order has not been Processed, you can cancel it and place a new Order.
SHIPPING
What is the delivery time for my Order?
We have a delivery time of 3-5 working days
What should I do if I have missed my delivery?
Our courier delivery partners will make 2 attempts to deliver your parcel. Kindly ensure that the address, state and city while placing an Order given is accurate. On the second failed attempt, your order will be cancelled.
What manner of shipping do you use?
Our packages are delivered over land by leading third party courier companies.
RETURN & EXCHANGE
What should I do if I have received a defected / wrong product or quantity?
You can also contact our Customer Service center by emailing us images of defected/wrong product at weststylequeries@gmail.com or calling us at 0331-0255409 within 72 hours of delivery.
How can I exchange my Order?
Products can be exchanged within 10 days of delivery. You can contact us through our email.